Shipping + Returns
 

Shipping:

All Orders are shipped through Ireland's National Postal service 'An Post' through a weight measurement system. The charge calculations can be seen and calculated here:
Anpost.ie/postagerates

A small fee is then added to cover the cost of the packaging materials. For posting the Brendella product is wrapped in a tissue-like crepe, so as to avoid or minimize any possibility of creasing the garment, then placed in a packing envelope or box depending on the size and weight of the order. Once an order is placed it will be made by us and posted as soon as possible.

Returns:

On receiving your Brendella product through the post you may decide that you have changed your mind about it. in this situation you have a legal right, guaranteed by the European Union and the Irish Government, to return the item within 14 days of delivery. To do this you must inform Brendella of the returning of the item within those 14 days and we shall be more than happy to reimburse you for the cost of the order once the product has been received by us. This does not include items that have been altered to fit you specifically (e.g. requesting a shortening or resizing of a garment as the product then becomes unique and tailored to you). This does not affect your statuary rights for guaranteeing merchantable quality. More information about your consumer rights in Ireland and the E.U. can be found here:

citizensinformation.ie/consumerprotection

Ever since the 1st of February 2020 The United Kingdom’s leaving of the EU these European Union Rules do not apply to the UK. If you are returning an item to us from Britain you must ensure to say that the item is a return of goods to Royal Mail when posting to avoid unnecessary fines.