Privacy Policy
How Information is Collected
On brendellaretail.com you have the option to set up an account. If you decide to do this you will need to provide us with some personal details to complete registration. This includes your name and email address as well as your postal address and payment details when and if you decide to purchase an item from our store.
We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .ie and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not set up an account. This will allow us to provide you with services such as administering any competitions you may enter or keeping you informed of our products and services.
Customers should note that, while we make every commercial effort to protect our customers’ privacy, customers should be aware that information disclosed while connected to the Internet is transferred to Squarespace servers over a publicly available telecommunications network. Brendella LTD cannot be held responsible, and accept no liability, for unauthorised access to the public network beyond its reasonable control and all information provided by customers is done entirely at the customers’ own risk.
Cookies: For the full experience of being able to purchase online and to make full use of personalised features, your computer or mobile phone will need to accept cookies. We use the information from cookies to improve your customer experience and offer you products we think you will like.
Our cookies don’t store sensitive information such as your name, address or payment details but they allow us to access this information once you have signed in to your account. If you’d prefer to restrict or delete cookies from our website, you can use your browser to do this. Simply check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences.
How We use the information
We use the information that you provide to:
1. Administer our website services;
2. Offer a personalised online experience;
3. Inform you of products and services relevant to you;
4. Credit, debit or other payment card verification and screening;
5. Safety, security, health, training, administrative and legal purposes;
6. Data matching and dedupe, statistical and market analysis, and marketing information;
7. Advertising and marketing for us and third parties;
8. Studies, research and development;
9. Customer surveys;
10. Customer care;
11. Where required by law or in connection with legal proceeding or disputes;
Advert targeting: We may use the information collected when you use our online services to build up a picture of your interests. We may then use this information to try to make sure that when we send you marketing communications and when you visit our websites or use our online services, you don't miss offers and information that might interest you. This information may also be used by our third party advertising agencies and networks, to advertise our products and services to you when you visit third party websites and online services. This is called advert targeting or interest-based advertising. For more information on how to reject targeted advertising or interest-based advertising cookies please read our cookie policy.
Social networks: If you follow us or interact with us on any of our pages on third party social media platforms, such as Instagram, Facebook, Twitter, Pinterest or Google+, the information that you provide will be subject to the third party’s privacy policy, as well as this privacy policy.
Competitions: When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email or a phone call. The winner of the competition consents to the use of their first name for publication by Brendella LTD for an unlimited time. Publications include any medium (internet, print, social media and websites hosted by Brendella LTD). In entering a competition, all entrants consent to same.
Customer surveys: Every now and again, we may ask you for your opinion on our services and the products you have purchased through our services. When we do research or surveys, we may use cookies and may combine the information collected by those cookies with your answers. To thank you for sharing your experiences of shopping with us, we may hold a competition draw for small prize. In this case The aforementioned competitions regulations apply.
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail, through social-media or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Direct Marketing
We operate a strict opt-in policy for our customers. We will not send you any information unless you have requested it, or unless someone, who we will identify, has requested that we pass that information on to you. You may opt to receive communications from us by any of the following methods: email; SMS text message (and other electronic messages); post. You will be asked to opt-in if you wish to receive these. If you wish to be removed from our list (opt-out), at any time, you can do so by clicking on the link at the bottom of each email communication you receive from us.
Who We share the information with
From time to time, we may engage third party business partners to provide information about you or to collect personal information on our behalf. We may also share or match your data with third party business partners to provide you with the products, services or information you ask for or for interest-based advertising. We may pass your information onto one or more of the following organisations: (i) data processing companies, mailing houses and other third party suppliers working on our behalf; (ii) ad-serving agencies and other advertising intermediaries; (v) regulatory bodies, government and enforcement agencies, such as An Garda Síochána.
Every now and again, we receive requests for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your personal information, we will provide it to the organisation asking for it.
We collate information about site traffic, sales and other commercial information which we may pass onto third parties, but this information does not include any details which can identify you personally.
You have the right to see information we hold about you, with some exceptions which are described in the privacy laws. You have the right to request us to correct any inaccurate information. If you would like a copy of your personal information, please contact our staff at salesbrendella@gmail.com or write to us at Brendella Skirts, Unit 26, Block F, Bullford Business Campus, Kilcoole, Co. Wicklow, Ireland.
If for any reason you are concerned that the personal information we hold is not correct, please log into the Brendella Retail site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the "My Account" section. Only you or, upon your request, our Customer Care team, may access your personal data from our online services using your user ID and password. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at salesbrendella@gmail.com and we will amend your personal details.
When do we update this policy
We may update this privacy policy from time to time so you should check this policy each time you give us personal information or use our website.
Want us to remove your information?
If at any point you no longer wish for us to hold your personal information, or you do not wish to receive information from us, you can unsubscribe using the following methods:
You can click the "unsubscribe" link in any communication that you receive from us via email. This will automatically unsubscribe you from that type of communication. Please note that you may continue to receive communications which are already on route to you for a short period of time while your relevant unsubscribe request is being processed.
Alternatively, you can contact us at salesbrendella@eircom.net or call +353 1 280 3998